email messages go from inbox to trash

I have just set up two email accounts. One of the accounts will sent the message from the inbox to trash shortly after it is read. And also, what is the difference betwee… (read more)

I have just set up two email accounts. One of the accounts will sent the message from the inbox to trash shortly after it is read. And also, what is the difference between the trash folder and the deleted folder in the Thunderbird app? Thanks.

Asked by Tyler S. 17 minutes ago

I've broken Thunderbird - no messages in my folders now, when make new folder and move message not showing - help!

I am no tech genius and am struggling.... I have an old laptop (L1) and now have a new laptop (L2) - wanted to make my Thunderbird messages (POP account) accessible on b… (read more)

I am no tech genius and am struggling....

I have an old laptop (L1) and now have a new laptop (L2) - wanted to make my Thunderbird messages (POP account) accessible on both so installed Thunderbird on L2. The problem I then had was that if messages went to L1 or my phone they didn't come through to L2. So I went into my gmail through google on L1 and changed my POP settings, not really knowing what I was doing. I changed it to 'Enable POP for all mail (even mail that's already been downloaded)' and 'Keep Gmail's copy in the Inbox'.

This resulted in every email I'd ever had since setting up my Gmail reloading into my inbox (20K messages!) on L1. I now get new messages on both laptops however nothing is showing in any of my L1 Inbox subfolders (I had everything nicely filed...), and on top of this if I make a new subfolder the folder appears but if I moves a message from inbox to that folder the message disappears i.e., it's not visible....

I restarted Thunderbird after this and got an error message 'Couldn't load XPCOM' but I can still see all my inbox messages so seems to be starting up OK but the folder problem persists. It's maddening as I can't sort out my 20K messages into manageable folders....

I'd really like to understand - in an explanation fit for a tech dunderhead - what's going on. Both to fix it, and to stop the same thing ever happening in my Thunderbird on L2....

It'd be much appreciated if someone could help me unravel :)

Asked by Nears 1 hour ago

Lost Internet Connection if Thunderbird left open overnight.

I am an office worker. I close all applications every day before I leave for home. If I forget or miss and leave Thunderbird open overnight, I do not have an internet co… (read more)

I am an office worker. I close all applications every day before I leave for home. If I forget or miss and leave Thunderbird open overnight, I do not have an internet connection the next morning and I have to reboot my machine. Any ideas as to why that might be?

Asked by Nate Bridges 3 hours ago

thunderbird freezes when using "until: forever" events in Calendar

Hi, I´ve installed Thunderbird today, clean installation (no prior installation). So it´s 128.7.1esr (64-bit) version on top of my Windows10 Pro fully updated. I´ll use … (read more)

Hi, I´ve installed Thunderbird today, clean installation (no prior installation). So it´s 128.7.1esr (64-bit) version on top of my Windows10 Pro fully updated.

I´ll use Thunderbird just to manage my personal agenda in Calendar, I won´t be using the email part so I didn´t configure the email client.

When I create a recurring event with due date "forever" the app starts lagging so badly, and when ir finally creates the events, if I change any of them (for example I drag it to another hour) the whole app freezes and I need to close it from Task Manager. I´ve tried to let it working for a while, and when I´m back it eventually completed the change, but I don´t know how long it takes. After closing with TaskManager, I see the change has been applied.

I´ve followed this instructions to run in Troubleshoot Mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird#w_start-thunderbird-in-troubleshoot-mode

And it works!! in Troubleshoot Mode, and more specifically disabling add-ons the Calendar works just fine. BUT, the problem is, I´m using a clean installation: I haven no add-ons at all, and only the 3 default themes that can not be deleted/disabled.

How can I fix this? or I´m forced to enter in Troubleshoot Mode every time? Maybe a previous version is better for using the Calendar alone, without an email account?

BTW I´ve dissabled the hardware acceleration, just in case, but it didn´t help.

Thanks for your help!!!

Asked by temperie 3 hours ago

My thunderbird seems to only index my sent folders since a while

I am using Thunderbird 128.7.1 on Windows, have several mailboxes (POP and Imap) with many sub-folders and large email archives (~20 years of emails) under "Local Folders… (read more)

I am using Thunderbird 128.7.1 on Windows, have several mailboxes (POP and Imap) with many sub-folders and large email archives (~20 years of emails) under "Local Folders". Indexing used to work fine over all those folders and I liked it a lot, in particular the timeline view on global searches.

Now, since a while (not sure for how long) indexing only looks into all my "Sent" folders, and not any of the incoming folders or local folders. I see that in all the global searches I try now. Note, whenever I archive a large amount of emails, I delete global-messages-db.sqlite and re-start TB to make sure the index gets re-built to match the real folder content. Previously global-messages-db.sqlite had a few GB in size, not it does not get larger than ~100MB.

How can I tell TB to index all folders as it used to do?

Asked by Andre Schmitz 4 hours ago

Last reply by Andre Schmitz 4 hours ago

not receiving emails

I am not receiving any emails on one particular account (I have several and the others seem to be working normally). I did receive messages yesterday on this account. I c… (read more)

I am not receiving any emails on one particular account (I have several and the others seem to be working normally). I did receive messages yesterday on this account. I can see the messages on my phone and on the web interface and if I forward the message I can see it in the "sent" folder. What could be going on? Thanks for your help

Dorrit

Asked by thecatmcb 4 hours ago

Problem with importing contacts

I'm setting up TB for the first time. Have imported my contact list into TB from Google, but in my TB address list their email addresses are shown under Nicknames instea… (read more)

I'm setting up TB for the first time. Have imported my contact list into TB from Google, but in my TB address list their email addresses are shown under Nicknames instead of Email addresses. Is there a way of changing this en bloc, please? Don't fancy having to click and drag them all across.

Asked by andy.banks802 5 hours ago

Emails disappearing

My Thunderbird application is either deleting or hiding emails. So far, it appears to be emails I send and copy my self on. I included a BCC to my second email and still … (read more)

My Thunderbird application is either deleting or hiding emails. So far, it appears to be emails I send and copy my self on. I included a BCC to my second email and still it disappeared.

I initially receive the emails, but once I exit Thunderbird, then later launch Thunderbird again, initially the email is present, then it disappears.

I have no idea what to do to correct this issue, if it is something I can correct.

I am running Thunderbird version 115.18.0 (64-bit), on Linux Mint Cinnamon 21.3

I hope there is a fix for this. I do not like seeing my emails disappearing before my eyes. This is a weird issue.

Thank you,

Clarence Hayes

Asked by chayes23 7 hours ago

Security Devices in Thunderbird on macOS

On Thunderbird on macOS, I am trying to use a Security Device to client certificates made available by the OS for TLS authentication to IMAP servers and S/MIME signing an… (read more)

On Thunderbird on macOS, I am trying to use a Security Device to client certificates made available by the OS for TLS authentication to IMAP servers and S/MIME signing and encryption. Under Security Devices, there is no Security Device that provides this functionality so in Security Devices I click Load and Browse... and select /Applications/Thunderbird.app/Contents/MacOS/libosclientcerts.dylib to add the appropriate security device. However, when I click okay, I get "Alert" "Unable to add module" . What am I doing wrong?

I also use libosclientcerts.dylib in Firefox just fine. Why is it not working in Thunderbird?

Asked by blah blah 17 hours ago

How to activate Thunderbird Mail Enterprise

Dear technician, I have configured my email account to Thunderbird mailbox, but the email sending speed is too slow and cannot be sent successfully. When using Thunderb… (read more)

Dear technician,

I have configured my email account to Thunderbird mailbox, but the email sending speed is too slow and cannot be sent successfully.

When using Thunderbird mailbox mail merge plug-in, it always shows: Your email has been sent, but due to network or file access errors, the copy could not be placed in the outgoing backup folder (sent). How to set up the account to solve this problem, you can put the email into the outbox or draft box of the email account.

How to activate Thunderbird mailbox account enterprise version and enterprise version fee and daily email limit?

Asked by emilia.ruan 1 day ago

Last reply by emilia.ruan 17 hours ago

Stopped receiving emails into my inboxes

Hi All, 2 Days ago, I stopped receiving all emails into my 5 inboxes with Thunderbird on Windows 11 desktop. Tried some troubleshhoting including updating to the lates… (read more)

Hi All,

2 Days ago, I stopped receiving all emails into my 5 inboxes with Thunderbird on Windows 11 desktop.

Tried some troubleshhoting including updating to the latest version of Thunderbird version 128.7.1esr (64-bit) on desktop for Windows 11, and turning VPN off and on.

Would appreciate any troubleshooting ideas to get emails flowing again.

Thank you

Asked by TC-7 18 hours ago